i have very sensitive skin so it's hard for me to find a good makeup remover that won't cause me any irritation while effectively removing even the waterproof makeup. i am happy i tried this one out cause it's perfect. it removes absolutely all the makeup with just 2 pumps of product, no need to redo the process. it is light, non irritating, non abrasive, you can rinse it off with just water and it does not leave a greasy film. i will rebuy it again and again.